Improving
Staff Productivity
If you have employees, here are three
great productivity enhancers.
1) Free coffee. When coffee is provided
for free, staff rarely "go for coffee" or take breaks. If they have to
take a break to "get coffee," they are likely to take the full time
allotted.
If the coffee is provided for free, they simply walk to the coffee
machine, pour a fresh cup and return to work, not taking a formal break,
greatly increasing productivity.
(I've seen companies take this a step further and provide things like
instant noodles, soups, crackers, or even microwave pizza. Rather than
go for lunch, staff will rise to the occasion when required, and
continue working when a quick "hunger stopper" is provided.)
2) It's not about the money. Money satisfies needs, but does not
motivate people to work harder. If you give someone a raise, they are
likely to work harder, but usually for less than a week.
Praise and recognition for achievements are the greatest motivators, and
most likely to increase productivity. They'll be remembered for weeks or
even years, especially if you give the praise in front of the rest of
the staff, or have an event, like a special award.
(The exception to this rule, is a sales person earning a percentage of
gross sales. Money is in direct correlation to the effort.)
3) Outdated equipment like slow computers. People using fast computers
(two years old or less) are able to get their jobs done, and move on to
the next task much faster.
Modern software and the files they generate are huge, way bigger than
they used to be a couple of years ago. They require more RAM, hard drive
space and computing power.
So if your staff are singing while they work, they might not be as happy
as you think. They might just be trying to stay awake, waiting for their
five year old computer to finish its task.
So what are you going to do next year to improve productivity? Pay your
staff more or hire more people? Chances are... neither will won't work.
Praise and recognize your staff's achievements (even the small ones),
provide them with snacks, coffee and decent equipment, and your office
will be a whole lot happier and productive, without paying more wages or
hiring more people.
by
Michael Campbell
Author of....
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